Grow Your Business with Us
Access merchant operation guides, update menu configurations, configure dashboard alerts, or resolve billing bottlenecks instantly.
Payouts & Settlement Cycles
Get details on how automated weekly payouts are calculated, payout timelines, and commission invoice settlement details.
Menu & Inventory Management
Learn how to update items in real-time, configure dynamic discounts, set catalog pictures, and specify food preparation timelines.
Tablet & Dashboard Hardware
Instructions on configuring your merchant tracker tablet, managing audible notifications, and linking order printer devices.
Merchant Support Hub
Find quick answers to common financial, catalog, and dashboard operations queries below.
When do merchants receive weekly settlements?
All order totals completed from Monday to Sunday are consolidated, and payouts are initiated every Tuesday morning. Funds typically post to your registered business bank coordinates within 24 hours.
Can I customize prepare times during heavy hours?
Yes! Using your Merchant Dashboard, you can toggle your prepare buffer from 'Standard (15 mins)' to 'Busy (30 mins)' or 'Extreme Busy (45 mins)' to prevent rider queue congestion.
What is Jaldikero's standard commission rate?
We charge a competitive, flat commission rate calculated strictly on the subtotal of successfully completed orders. There are zero signup fees, zero device subscription costs, and no hidden charges.